I cannot communicate with my customers!
“I really want to explain how IT delivers value, but I feel like we speak different languages”
At It’s Value we see this challenge often; IT, Finance and Business leaders struggle to come to a common understanding about how IT serves the business, the value that it brings and how technology budgets can be influenced.
We have supported dozens of customers through this challenging journey (see video right for some examples) and we have deep experience of creating the right solution for organisations of any size and type.
Only when the service provider-service consumer equation is balanced can an organisation really accelerate the value they derive from technology.
Wouldn’t it be so much easier if you could easily communicate the link between ITFM concepts and business outcomes?
Communicate the value of IT to the business
Align all IT investments to business objectives and priorities
Gain visibility into the business consumption of IT spend
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Get in touch with our experts!
Shown above; consumption of technology spend by organisational unit.
Having the ability to build trust with your customers by clearly articulating the supply and demand for services is critical.
Your customers expect and demand transparency into what services they are consuming and what they can influence.
Easy-to-consume reporting such as the example shown left clearly display business-focussed KPI’s.
Your tooling needs to enable your IT and Business leaders to work together to define and track KPI’s and allocate service consumption.
The report views shown on the right show the drill-down capability for a particular solution, offering class-leading insights to service consumers.
Showback and Chargeback of IT consumption are key pillars of a mature ITFM practice.
Shown above; Trended and detailed cross-section of consumed technology cost.
It’s Value’s fully-managed ITFM solution combines industry-leading tooling with decades of proven ITFM experience to deliver an unparalleled service.
Value can be realised from as little as €40,000 and in as little as 30 days* from the start of implementation
Your Data
- Financial Data:
- Chart of Accounts, GL, Budget, Forecast
- Contracts
- Reference Data:
- Labor, Vendor, Project lists
- Application, Service, or Product lists
- Organization lists
ITFM Solution
- Automated processes to scale and optimize faster
- Proprietary Machine-Learning auto-classification
- Prescriptive cost allocations
- OOB Reports with actionable insights
Value Outcomes
- Automated system continuously reducing effort and errors
- Informed decisions within 30 days – and ongoing
- Rapidly allocate spend to BUs
- Identify cost savings and optimization opportunities
- Showback of costs and services delivered
- Prioritize funding from run to change/grow
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